Our implementation philosophy is to design with intent, focusing on quick wins and improved outcomes. A business-led approach tightly connecting requirements to the technology platform processes is essential. At any project phase, our methodology draws on leading practices in enterprise delivery and multiple competencies in business, technology, organizational change, and project management to deliver a smooth, efficient and high-quality project.
Vision
We take time at the outset to understand the big picture and reflect it in the scope, schedule, budget and governance parameters of our project plan.
Plan
We validate detailed project scope, schedule and budget, risks and assumptions, and define the details on how the objectives will be achieved.
Design
We design future workflows in facilitated sessions. Prior convergence work informs design meetings and identifies the desired results and KPIs to track progress.
Build
Informed by the design process and system testing, we design training materials on workflows and lead change management activities.
Deliver
Individual and unit practice activities and end-user dress rehearsals of complex workflows ensure operational readiness.
Operate
Post-go-live stabilization activities transition into ongoing optimization activities, while governance transition to operations mode.
